Interrupting Microaggressions & Repairing Harm in Healthcare

Interrupting Microaggressions & Repairing Harm in Healthcare

MGH Institute of Health Professions & Spaulding Rehabilitation Network

When a microaggression occurs, healthcare workers will feel empowered to provide feedback to colleagues, to reflect, and to have the tools to repair any harm they caused. This training will help workers recognize when a microaggression has occurred and how to discuss it with their coworkers and take steps to mitigate any harm.

This course is intended for Mass General Brigham employees only.

Agenda:

Introduction13 minutesKim TroungRecorded video

Module 1: Cultural influences in Health Care 

20 minutes

Mirza Lugo-Neris & Laura Wolford

Recorded video presentation/didactic

Reflection (15 minutes)

Module 2: Proximity to Power

20 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Reflection (15 minutes)

Module 3: The Roots of Microaggressions

20 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Reflection (15 minutes)

Module 4: Tools to repair interpersonal harm

45 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Summary/Key Takeaways

3 minutes

 

Video presentation/didactic

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Target Audience

This course is intended for physicians, physician assistants, nurses, pharmacists and other critical care team members.

Accreditation


2.00 Physicians

MGH Institute of Health Professions designates this live activity for a maximum of 2.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.


2.00 Nursing Contact Hours

In support of improving patient care, MGH Institute of Health Professions is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team. Nurses and Nurse Practitioners anticipated to earn 2 Contact Hours.


2.00 Social Workers

As a Jointly Accredited Organization, MGH Institute of Health Professions is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. MGH Institute of Health Professions maintains responsibility for this course. Social workers completing this course receive 2.00 clock hours for continuing education credits.

PHARMACISTS (ACPE)

This activity provides 2.0 contact hours (2.0 CEUs) of continuing education credit. ACPE Universal Activity Number UAN JA4008265-0000-24-002-H99-P

NOTE FOR PHARMACISTS: Upon closing of the electronic evaluation, MGH IHP will upload the pharmacy-related continuing education information to CPE Monitor within 60 days. Per ACPE rules, MGH IHP does not have access nor the ability to upload credits requested after the evaluation closes. It is the responsibility of the pharmacist or pharmacy technician to provide the correct information [NABP ePID and DOB (in MMDD format)] in order to receive credit for participating in a CE activity.

2.00 IPCE Credit

This activity was planned by and for the healthcare team, and learners will receive 2.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

SRN Division of Education and Training CEU facilitators Marianne Savastano, MS, CCC-SLP; Katherine MacKirdy, PT, MPH; Matt Keilty, MS, OTR/L; Debra Abele, RN, DNP; Sharon Fawcett LICSW, ACM; Kathleen Crosskill, MS, CCC-SLP; and Lynne Brady Wagner, MA, CCC-SLP, HEC-C.  All attendees will receive a completion certificate which can be used for verification should they choose to apply for credit to their relevant, professional organization.

 

This course is offered for .20 ASHA CEUs (Intermediate level).  The Spaulding Rehabilitation Network is recognized as an approved provider of continuing education by ASHA.  The assignment of ASHA CEUs does not imply endorsement of specific content, products or clinical procedures by ASHA. 

Spaulding Rehabilitation Network is recognized as an approved  provider of continuing education by ASHA.  This course is offered for .20 ASHA CEUs (Intermediate level; Related area).  The assignment of ASHA CEUs does not imply endorsement of specific content, products or clinical procedures by ASHA. For ASHA Credit: 

You will need to complete this form by June 7, 2024 or you will not receive your ASHA Course Offering AAVW0162-005 (5/1/24 – 5/31/24)

Spaulding Rehabilitation Network is recognized as an approved  provider of continuing education by APTA. Information provided should be used within the scope of practice. 2 CEUs

Spaulding Rehabilitation Network is recognized as an approved  provider of continuing education by AOTA.     This course is offered for .20 AOTA CEUs  (Introductory Level  :Professional area)  pending approval. The assignment of AOTA CEU's does not imply endorsement of specific course content, products of clinical procedures by the AOTA)

Learning Objectives

 

This course will help explain the definition and concepts of cultural influence in healthcare, dominant culture, proximity to power, and microaggressions within the field of healthcare. 

It will examine how consideration of how one’s own identities shape their work in terms of patient care, relationships with co-workers, and supervisory relationships, with opportunities for guided self-reflection.

This course will help teach practical strategies for repairing harm after one commits a microaggression or unintendedly harmful act.

This course is intended for Mass General Brigham employees only.

 

 

Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™

    This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of McLean Hospital and Massachusetts General Hospital. McLean Hospital is accredited by the ACCME to provide continuing medical education for physicians.

    McLean Hospital designates this Enduring activity for a maximum of 2.00 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

  • 2.00 Nursing Contact Hours

    Massachusetts General Laws, Chapter 13, sections 13, 14, 14A, 15 and 15D and Chapter 112, sections 74 through 81C authorize the Board of Registration in Nursing to regulate nursing practice and education.

    This program meets the requirements of the Massachusetts Board of Registration in Nursing (244 CMR 5.00) for 2.00 contact hours of nursing continuing education credit. Advance practice nurses, please note: Educational activities which meet the requirements of the ACCME (such as this activity) count towards 50% of the nursing requirement for ANCC accreditation.

  • 2.00 AOTA
  • 2.00 APTA
  • 2.00 ASHA
  • 2.00 Social Workers

    The Collaborative of NASW, Boston College, and Simmons College Schools of Social Work authorizes social work continuing education credits for courses, workshops, and educational programs that meet the criteria outlined in 258 CMR of the Massachusetts Board of Registration of Social Workers

    This program has been approved for 2.00 Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. Collaborative of NASW and the Boston College and Simmons Schools of Social Work Authorization Number

  • 2.00 Participation

    This course allows other providers to claim a Participation Certificate upon successful completion of this course.

    Participation Certificates will specify the title, location, type of activity, date of activity, and number of AMA PRA Category 1 Credit™ associated with the activity. Providers should check with their regulatory agencies to determine ways in which AMA PRA Category 1 Credit™ may or may not fulfill continuing education requirements. Providers should also consider saving copies of brochures, agenda, and other supporting documents.

Registration opens: 
12/04/2023
Course closes: 
12/31/2026
Rating: 
5

Agenda:

Module 1: Cultural influences in Health Care

15 minutes

Mirza Lugo-Neris & Laura Wolford

Recorded video presentation/didactic

Case

Reflection activity #1

5 minutes

Mirza Lugo-Neris & Laura Wolford

Reflection

Module 2: Proximity to Power

15 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Case

Reflection activity #2

10 minutes

Mirza Lugo-Neris & Laura Wolford

Reflection

Module 3: The Roots of Microaggressions

10 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Case

Module 4: Tools to repair interpersonal harm

40 minutes

Mirza Lugo-Neris & Laura Wolford

Video presentation/didactic

Case

Reflection activity #3

10 minutes

Mirza Lugo-Neris & Laura Wolford

Reflection

Summary, key takeaways, conclusion

5 minutes

Video presentation/didactic

Case

Didactic


Presenters:

Kimberly A. Truong, PhD MGH                   Chief Equity Officer 

Laura Wolford, PhD, MS, CCC-SLP, CSE     Assistant Professor, Communication Sciences and Disorders

Mirza Lugo-Neris, PhD, CCC-SLP               Assistant Professor, Communication Sciences and Disorders

Planners:

Lynne Brady Wagner, MS, CCC-SLP

Rebecca Inzana, MS, CCC-SLP, CHSE

Content Reviewers:

Susan Kim, MD

Sharon Fawcett, MSW

Joshua Spencer, PharmD, BCPP

Speaker Disclosures

Mirza Lugo-Neris, PhD, CCC-SLP

  • Financial: Mirza Lugo-Neris does not have any financial relationships to disclose.
  • Non-financial: Mirza Lugo-Neris does not have any nonfinancial relationships to disclose.

 

Kimberly A. Truong, Ph.D.

  • Financial: Kimberly A. Truong does not have any financial relationships to disclose.
  • Non-financial: Kimberly A. Truong does not have any nonfinancial relationships to disclose.

 

Laura Wolford, PhD, MS CCC-SLP, CSE

  • Financial: Laura Wolford has received an honorarium from Mid-South Conference on Communication Disorders and Lingraphica as a speaker.
  • Non-financial: Laura Wolford does not have any nonfinancial relationships to disclose.

 

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Available Credit

  • 2.00 AMA PRA Category 1 Credit™

    This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of McLean Hospital and Massachusetts General Hospital. McLean Hospital is accredited by the ACCME to provide continuing medical education for physicians.

    McLean Hospital designates this Enduring activity for a maximum of 2.00 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

  • 2.00 Nursing Contact Hours

    Massachusetts General Laws, Chapter 13, sections 13, 14, 14A, 15 and 15D and Chapter 112, sections 74 through 81C authorize the Board of Registration in Nursing to regulate nursing practice and education.

    This program meets the requirements of the Massachusetts Board of Registration in Nursing (244 CMR 5.00) for 2.00 contact hours of nursing continuing education credit. Advance practice nurses, please note: Educational activities which meet the requirements of the ACCME (such as this activity) count towards 50% of the nursing requirement for ANCC accreditation.

  • 2.00 AOTA
  • 2.00 APTA
  • 2.00 ASHA
  • 2.00 Social Workers

    The Collaborative of NASW, Boston College, and Simmons College Schools of Social Work authorizes social work continuing education credits for courses, workshops, and educational programs that meet the criteria outlined in 258 CMR of the Massachusetts Board of Registration of Social Workers

    This program has been approved for 2.00 Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. Collaborative of NASW and the Boston College and Simmons Schools of Social Work Authorization Number

  • 2.00 Participation

    This course allows other providers to claim a Participation Certificate upon successful completion of this course.

    Participation Certificates will specify the title, location, type of activity, date of activity, and number of AMA PRA Category 1 Credit™ associated with the activity. Providers should check with their regulatory agencies to determine ways in which AMA PRA Category 1 Credit™ may or may not fulfill continuing education requirements. Providers should also consider saving copies of brochures, agenda, and other supporting documents.

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